How to Register for Patient Access

As a patient of The Grange Surgery we are offering you the service that enables you to order a repeat prescription or book an appointment with your registered GP online.  It is called Patient Access. 

From 1st April 2015 patients can also have access to their basic medical records through Patient Access.  Click here to find out more about this new facility.

You will need to register for Patient Access and you can do this in two ways.

1)  You can visit the surgery and let one of our receptionists know that you would like to use this service.  Please bring with you photo ID and one of our receptionists will then hand you a letter giving you all the information you need to register online.  Once you have this letter then please click the link below and follow the on screen instructions to register.  Once you have completed the registration screen, using the information from the letter we gave you, you will be able to log in at any time and order a repeat prescription or book an appointment. 

2)  You can register online.  Please click the link below and follow the on screen instructions to register.  Please note that this will allow you to book an appointment online only.  After registering, if you also wish to use the service to order a repeat prescription or access your basic medical record, then you will need to visit the surgery.  Please bring with you photo ID and let one of our receptionists know that you have registered online and wish to be able to order a repeat prescription and have access to your basic medical record.  We will then authorise your account to enable you to do this.

3)  Any parents/carers wishing to register for Patient Access on their children’s behalf may do so up to the month of their child’s 13th birthday.  If you are not the parent you will need to provide evidence of the legal responsibility entitling you to this information. 

In the month of your child’s 13th birthday, the online access will be de-activated.  On reaching their 16th birthday the patient can present at the surgery and register themselves for patient access, following the process outlined above. 

We have taken this step to protect the confidentiality of our young patients, in line with national guidelines.

If a child is not yet 16 but would like to register for access they should make an appointment with their GP, who will assess their competency to access this information.

Click here for Patient Access

Before using EMIS Patient Access please read Guidance for Patient Access