Patient Participation Group

Patients of The Grange Surgery – Have Your Say!

Who are we?

We are a group of patients who have volunteered to work alongside the practice in representing the views and interests of our fellow patients.  Membership of the Grange Patient Participation Group (GPPG) is open to anyone who is a patient of the surgery up to a maximum of 14 people.  Currently we have 9 members.

What do we do?

Periodically (6-8 weeks) we meet with the Practice Manager, Julieanne Page, to discuss ways in which we can help the wider patient population.  This may take the form of disseminating information about changes taking place within the surgery/NHS, conducting patient surveys, or undertaking a campaign to support a particular patient related cause.

If you have views on how health services are provided locally the Grange Patient Participation Group (GPPG) would like to hear from you.  If you are interested in joining the GPPG please do not hesitate to contact the surgery at:

The current membership of the GPPG is:

Chris Everett    • Dianne Wilton    • Val Hart   • Sue Ward

Kevin Cairns  • Jean Morgan   • Hilary Hopkins

Please Note:  The GPPG is not a body through which complaints should be submitted.  If you have a complaint please refer to The Grange Surgery Complaints Procedure

The Grange Patient Reference Group (GPRG)

This is a group of patients whose contact details are held by the practice and who can be contacted for their views on specific issues. Any patient can register to be in this group – an e-mail address would be an advantage, but is not essential.  This database is particularly helpful when the practice undertakes patient surveys.

The Grange Surgery – Patient Survey June 2019

In June 2019 we rolled out a survey for our patients to complete in the surgery whilst waiting for their appointment.  The questions were drawn up by members of the surgery’s PPG (Patient Participation Group).  The survey focused on the practice’s prescription process and we hope that you will find the results both interesting and informative.  Practice Management met with the PPG on Friday 12th July to discuss the results of the survey and to commence drafting an Action Plan in order to improve the prescription service.  This Action Plan will be posted up on the surgery website once it has been completed.

We would like to say a very big thank you to all those patients who took the time to complete the survey.  We greatly value your feedback  and trust that by listening to your views and suggestions we will be able to improve your experience at the surgery.Click Here to see the results.

NHS GP Patient Survey 2019

Please click here for the NHS GP Patient Survey. We hope you find it an interesting read.